Retail Assistant - Thornbury Golf Centre

Position                       Retail Assistant

Responsible to            Head Professional

Location                      Thornbury Golf Centre

MAIN DUTIES:

Responsible for set-up, maintenance and operation of the retail and golf department.  To assist and serve our members/guests with the requested retail, reception and golf experience ensuring service excellence and maximizes each sale opportunity for department and club.

RESPONSIBILITIES:

• Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance
   
• Reviews daily bookings, tee times, lessons, societies and events
   
• Greets customers using name where possible.  Offers customers playing options and informs of daily offers and promotions.  Answers questions relating to retail and golf issues.

• Processes all telephone enquiries, green fee and other payments in a professional manner

• Reconcile all transactions and process orders through the ESP/check order system in an appropriate manner

• Offer assistance to customers on merchandise and facilities on offer

• Complete daily tasks and duties in a timely fashion

• Replenish shop stock and update promotions daily, ensure stock is secured out of hours

• Maintain and well presented retail area, with all items bar coded and security tagged

• Maintain the highest level of security never leaving the retail area unattended.

• Completes opening and closing procedures as per shift
   
• Assist in the training and development of new or less experienced co-workers
   
• Complies with BGL personnel policies and procedures and health and safety procedures
   
• To undertake any further duties as requested by the management

Please submit your application by 31st May 2015 by applying below.

Unsuccessful applicants will not be contacted