Sales and Event Coordinator - Birchwood Park Golf Centre

Birchwood Park Golf Centre is part of BGL Golf and one of the largest owners and operators in golf facilities in the UK privately owned by the Guinness family.

The company is committed to ensuring that each site provides the highest quality in the market segment with particular emphasis on the company vision and values.

MAIN DUTIES:

To support the Sales and Marketing Manager in maximising opportunities to increase revenue and drive sales for all areas of the business whilst maintaining excellent customer service and attention to detail.

RESPONSIBILITIES:

Group Golf and Functions

• Assist team in achieving annual sales target
• Respond to incoming telephone, email and walk-in enquiries
• Prepare proposals and contracts ensuring that deposit and payments are received
• Prepare weekly event sheets in accordance with bookings
• Assist with direct mail/email/SMS campaigns and follow up with telesales
• Greet group bookings on arrival and capitalise on all up-selling opportunities
• Contribute new sales initiatives and campaigns
• Promote group golf & functions in accordance with marketing plan

Data Collection and Website

• Ensure all data from enquiries are collected and input on to ESP
• Ensure all ‘guest card’ and ‘player card’ data is input on to ESP
• Administer and update all membership information
• Update website in compliance with marketing standards
• Utilise website to market facilities and campaigns

Marketing and General Standards

• Assess all key front of house marketing points
• Assist with site marketing plan
• Ensure all marketing materials comply with group marketing standards
• Observe on a daily basis all departmental standards and liaise with all HODs to ensure the highest service standards are met

• Comply with BGL personnel policies and procedures and health and safety procedures
• To undertake any further reasonable duties as requested by the management