Café Assistant - Northampton

Café Assistant - Northampton

This is an exciting new opportunity for a professional and competent Café Assistant to work within our brand new 30,000 sq ft trampoline park located with Northampton.

We are looking for candidates who have had experience working within a café/bar within any multipurpose leisure centre, children’s activity / family entertainment park, hotel, leisure complex or health & fitness club.

The role of Café Assistant will be very hands on with duties including

• Supporting the Café Supervisor in their role and potentially deputising in their absence.
• Providing a world class service to all customers throughout the whole park
• Ensuring all orders are made and delivered accurately and within specified time frames
• Constant interaction with the customer to upsell further products
• Ensure cleanliness of the café and seating area is upheld to the highest standard at all times.
• Ensuring all aspects of Health & Safety within the café department are adhered to at all times – specifically relating to food hygiene and the implementation of all best practices
• Ensuring that all customers using the café area get the best experience possible with a proactive approach to maximising the revenue potential of the department.

There may be the potential for the right candidate to also qualify for completing Duty manager shifts throughout the park. A separate role definition for this element will be provided.

The role will require the candidate to be fully customer facing at all times, therefore interpersonal and communication skills along with a huge desire for the very best customer service experience are a must.

All candidates will be expected to work a variation weekends, evenings and bank holidays on a shift basis.