Team Member - London

Team Member - Aubaine (Institute Français Restaurant)

We are excited that Aubaine will be opening a new restaurant in January 2017 which will be situated on the ground floor of the Institute Français. Like Aubaine’s restaurants and deli’s the new venture will offer high-quality fresh products based on Aubaine’s roots in France and in particular Provençal. The range will include new signature boulangerie and viennoiserie products from Aubaine's own bakery, a classic and authentic breakfast range, seasonally changing hot dishes along with salads and sharing boards. The food menu will be accompanied by a wide selection of coffee and teas from around the world, fresh juices and French wines and beers.

As a Team Member you will greet and welcome customers, seat them at tables and ensure high quality of service and assist the management team in achieving the highest possible levels of efficiency and profitability. You will have excellent communication skills in both English and French. 

As a Team Member amongst other you will:

• Provide excellent customer services in both English and French that promote customer satisfaction
• Greet customers, present menus, make recommendations and share additional information upon request
• Arrange table settings and maintain tables clean and tidy
• Check products for quality and correct any problems that keep customers from enjoying their meal/drink
• Have a thorough knowledge and understanding of menu ingredients, presentation, allergies and menu specials
• Set up all areas of the front of house for service to the defined standard
• Support the management team and the FOH team in their daily routine
• Work as a team player at all times and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible
• Ensure that all the equipment used for the service are cleaned and switch off if not needed
• Assist and support for the reset of restaurant for the next day service

What are we looking for in you?

• Outgoing, energetic and positive
• Passionate about our brand
• Have great communication skills in both English and French
• Polite and friendly with everyone you interact with
• Demonstrate the company’s team member behaviours at all times
• Able to work under pressure and react quickly to resolve issues
• Able to multitask and be flexible at all times
• Self-motivated and the ability to work of off own initiative 
• Immaculately presented at all times
• Respond well to all feedback
• Excellent product knowledge
• Highly punctual

If this excites you then send us your CV now – at the first interview you will meet the Human Resources Manager and members of the Aubaine team to get a chance to fully understand the plans for Aubaine. We look forward to hearing from you.

All applicants are welcome to apply regardless of age; disability; gender reassignment; marriage and civil partnership status; race; religion or belief; pregnancy and maternity; gender; sexual orientation; and work status as a part-time worker, fixed-term employee, agency worker or union representative