Temporary Reservation Agenct

Aubaine
London (Central), London (Greater)
Competitive Hourly Rate
25 Oct 2016
03 Nov 2016
Full Time

Aubaine is a true blend of French and international cuisine. Combining the elegance of a Parisian salon with the relaxed ambience of a Provençal bistro. We are famous for our bakery and patisserie and the quality of our food and we are incredibly proud of our brand and the experience our customers have with us.

We are currently recruiting for a Temporary Reservationist from 7 November – 2 December 2016. As a Temporary Reservationist you will be the first point of contact of our customers, therefore you will have a key role of maintaining Aubaine positive brand imagine.

As a Temporary Reservationist you will:

  • Respond to all the queries (written and verbal) in a polite and professional manner at all times
  • Ensure that the Client Database is always up to date (Excel & OpenTable)
  • Ensure that all potential and existing clients are dealt with in a courteous, timely and efficient manner
  • Ensure that the reservation function sheets and all related administration is fully completed in a timely and accurate manner
  • Liaise with the Restaurants’ management teams to ensure that all reservation information and subsequent amendments are advised to the operations team the soonest possible
  • Ensure that any amendments to reservations are recorded and advised to the operations team as soon as possible
  • Provide reports as and when required 
  • Maintain full, up to date knowledge of Aubaine’s products and offering
  • Co-ordinate and communicate all orders ascertained through the website (Bakery, CPU)

What are we looking for in you?

  • An excellent command of English, both spoken and written
  • High standard of personal presentation
  • A friendly and professional telephone manner is essential
  • Positive and proactive approach
  • Excellent organisational skills
  • Proficient knowledge of Microsoft Office (Excel, Outlook and Word)
  • Excellent team player
  • Open table admin level experience is desirable
  • Previous experience of working within a multisite environment is desirable

If you think you have the right skills and experience then please send us your CV

All applicants are welcome to apply regardless of age; disability; gender reassignment; marriage and civil partnership status; race; religion or belief; pregnancy and maternity; gender; sexual orientation; and work status as a part-time worker, fixed-term employee, agency worker or union representative.