Food & Beverage Supervisor - Sussex

Scope Working in our Reflections Restaurant (1 Rosette) with responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. We also operate our AG’s Grillroom (3 Rosettes) as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events. Main Duties

• Ensuring the restaurant is prepared for service
• Meeting and greeting guests
• Taking guest orders
• Effective rostering of employees
• Coaching employees to develop their skills and ensure service standards are met
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks and action all feedback
• Resolving any service issues
• Presenting bills to guests and taking payment
• Ensuring the restaurant is reset at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before closing

Requirements

• Smart appearance
• Excellent communication skills with a passion for guest service
• Supervisory experience within a quality food service hotel/restaurant required
• Ability to manage and motivate a team of waiters/esses to ensure excellence
• Must have your own transport due to rural location

Salary & Benefits £17,000 + £2,040 service charge

• 4 weeks holiday
• 8 Bank holidays
• Free car parking
• Employee uniform

Following completion of the company's 3 month probationary period access to a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday