Spa Therapist - Rowhill Grange, Kent

Scope

Working within a team of 25 therapists across the week and weekend offering a wide range of treatments to our spa guests and members. A comprehensive list of treatments and product ranges is available on our guest website in the Utopia Spa section.

Main Duties

• Offering a full range of technical face and body treatments during your shift
• Meeting and greeting the client on arrival
• Completing client consultation cards/information
• Taking the guest through the customer journey
• Explaining the treatment to be performed
• Ensuring the treatment is offered to the clients requirements
• Discussing retail products and beauty regime to enhance guests experience following their treatment
• Offering refreshments in the relaxation area on conclusion of the treatment
• Liaising with Spa Receptionists to ensure correct billing

Requirements

NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
Must have completed some practical experience since qualifying
Completion of a trade test with the Spa Manager prior to recruitment Salary & Benefits £17,000 + £2,000 min bonus

• 4 weeks holiday
• 8 Bank holidays
• Free car parking
• Employee uniform
• Attendance bonus, retail commission, retail bonus

Following completion of the company's 3 month probationary period access to a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas

Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday