Physiotherapy Administrator - Nottingham Woodthorpe Hospital, Nottingham

Accountable to

Alan Taylor – Physiotherapy Manager

This position is a temporary contract for 3 months.

Job Summary

To provide administrative support to the Physiotherapy staff and reception service for patients within the Physiotherapy department.

Duties

To provide a reception/administration service for the Physiotherapy department.

To book/admit patients to the department and make appointment bookings and amendments.

To organise the department workload/diary via a good working knowledge of the IT system.

To provide a telephone answering service, ensuring calls are answered and dealt with in a timely and effective manner.

To post charges and take payments from patients in accordance with set procedures.

To identify relevant patients and transfer information from PIMS.

To be proactive in problem solving/customer service in a busy working environment.

Skills and Experience

Preferred:

2 years experience of working within a clinical administration / office environment.

Knowledge of basic clinical terms/previous work in a clinical environment.

Required:

Good IT and keyboard skills

Good communication skills

Qualifications

Desirable: GCSE English and Maths or equivalent qualifications.

Working Hours

Part time: 25 hours per week

Closing Date: Tuesday 6 May 2008