COREcruitment

Night Manager - Worcester

Recruiter
Location
Worcester
Salary
£19,500 + benefits
Posted
18 Nov 2016
Closes
16 Dec 2016
Ref
BF1811200
Contact
Beatrice Forest
Job Type
Full Time

Night Manager – Luxury Country Hotel in Worcester – £19500 + benefits

Really good opportunity to join this luxury Country Hotel in the heart of Worcestershire.

Night Manager overview:

  • Manage a team of night porters
  • Hotel Night Duty Management
  • Night Auditing and End of Day Procedures
  • Dealing with guest enquiries.
  • Ensuring Guest comfort, safety and security at all times.
  • Ensure the relevant systems are backed up as required.
  • Training and development of Night team
  • Relevant Reception duties, ie, check in / out, answering queries
  • Excellent Customer service
  • Conference room set ups
  • Hotel PA spot check Cleaning
  • Maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.

THE IDEAL CANDIDATE FOR THIS POSITION:

  • Have a minimum 2 years as Night Manager or Assistant Night Manager for a 3*/4* property
  • Must have previous experience in a similar role and demonstrated business / industry awareness.
  • Must be courteous and focused on providing a consistently high standard of customer service.
  • Must be standards driven and detail-orientated with the ability to organise and plan ahead.
  • Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
  • Must possess excellent communication and interpersonal skills.
  • Previous experience working with Protel or similar

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