Britannia Hotels

Receptionst - Manchester

Location
Manchester
Salary
Competitive
Posted
07 Nov 2016
Closes
02 Dec 2016
Job Type
Part Time

Britannia Sachas Hotel, Manchester

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Role Title: Receptionist

Reporting to: Front of House Manager  

 

Main Responsibilities

  • To check in and checkout guests and groups effectively.
  • To maximise room sales and to promote food and beverage facilities.
  • To provide information to guests on all hotel products and services.
  • Knowledge of Opera booking systems preferred
  • Cash handling, balancing floats
  • Answering telephones and taking messages

 Person Specification

  • Previous experience as a hotel receptionist would be an advantage
  • Previous computerized guest reservations and billing experience would be an advantage.
  • Ability to relate easily to guests, other staff and management.

Employee Benefits

  • Up to 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Regular Appraisals
  • Pension Scheme
  • Meals on duty
  • Uniforms (Hotel based staff only)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.