Fortnum & Mason

Sales Assistant - Heathrow Airport

Heathrow Terminal 5
Competitive + Benefits
21 Oct 2016
31 Oct 2016
Heathrow Terminal 5
Job Type
Full Time

Sales Assistant - Heathrow (Full-Time)

Location: Heathrow Terminal 5

Salary: Competitive + Benefits

Closing Date: Oct 31 2016

'At Fortnum’s we have three centuries' experience of serving customers travelling the globe,' says Fortnum's CEO Ewan Venters, 'so it’s fitting we should now serve passengers flying to some of the world’s most glamorous locations.'

Our Heathrow store offers the best of Fortnum’s food, drink and gifts to our international travellers – from our iconic hampers to our popular range of teas and preserves, confectionary, there is something for everyone. This is the perfect place to pick up a taste of home or a little gift to take away.

We are looking for an exceptional sales assistant to deliver world-class customer service, and to ensure that customers and guests feel looked after through excellent, knowledgeable and prompt service whilst driving sales.

You will actively ensure that our store’s departmental sales targets and objectives are achieved. In addition you will carry out merchandising and display duties, and ensure the store looks immaculate and stock is appropriately replenished.

The successful candidate will have a strong retail experience, ideally within a luxury or airport environment with excellent communication skills and proven good customer service. As the role is on Heathrow airside, you must be fully flexible with regards to shifts and working patterns, as some shifts will require you to start from 5am.

Candidates must have the following:

Accurate and up-to-date information with their career history and education. All potential employees will undergo a 5 year reference check with both education and employment. This is requirement for all employees working Heathrow.

You must also be local to Heathrow/surrounding areas or be able to make a realistic commute. This role will require full flexibility.

If you thrive on delivering world-class customer service, please apply now.

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Do you have the right to work in the UK?

Are you fully flexible to work 5 days out of 7 including weekends (full time is 37.5 hours)?

Are you able to work during the Christmas period?

Are you well presented and can communicate effectively?

Have you worked in any customer facing role before?

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