Hotel Du Vin

Assistant Operations Manager - Avon Gorge

Competitive Salary
25 Oct 2016
22 Nov 2016
Job Type
Full Time

Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. It’s a commitment to doing the little things brilliantly. We’re justifiably proud of our collection of 16 townhouse and city-centre properties. Each Hotel du Vin has its own character, shaped by the architecture, history and sensitive conversion of the original building. At the heart of each, our bistros serve French classics with a British twist. And thanks to our close relationships with vineyards and winemakers, our cosy, low-lit bars offer many of the world’s finest and best-kept secret wines.

In return you get to work for great brands with like-minded people with an award winning benefit package including:

  • A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
  • A contributory Pension Scheme
  • A Childcare scheme providing tax credits on any childcare you may be paying.
  • Service Charge (department specific) which will be performance driven
  • Free uniform
  • Annual People Awards
  • Amazing People Engagement and Activity Plan
  • Employee assistance scheme to help you navigate through life’s challenges
  • Generous holiday entitlement
  • Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
  • Major high street discounts –helpful when buying things to treat you or others!

Operations Manager

In this role you’re a real organiser, who loves leading and motivating your team. As Operations Manager your role involves taking responsibility for ensuring the smooth running of the day to day operations of the hotel. You will also be required to work closely with all department managers in people management, finance and budgeting, sales and revenue management. You will be required to manage the hotel in the absence of the General Manager. You will be expected to ensure that our guests receive amazing hospitality at all times, that all staff are able to deliver service exceeding guest expectations and enhancing the guest journey at every opportunity. You will have previous experience in management with a sound knowledge of food and drink in a similar sized property. Operations Managers must have excellent communication skills, be a team player and enjoy a hands-on role. You must have passion for hospitality and deliver service with a smile.

A brewery for 300 years, we've re-incarnated this cluster of historic listed buildings to create one of the most striking hotels in Avon Gorge. Enhancing its charming, original period detail... exposed beams and brickwork... while adding our own contemporary sparkle. Take a leisurely lunch al fresco in the central courtyard or sample some hearty, seasonal dishes in our trademark bistro. Enjoy a glass of the finest fizz in the light and airy Champagne bar or your favourite tipple at the pewter topped bar, with over 600 wines to sample in the wine cellar. Visit our cosy cigar Bothy or relax on our comfy sofas for a nightcap under low beams in the Snug. You can even celebrate a private party, family celebration or wedding in a unique function room at Hotel du Vin Avon Gorge. Then escape to the sanctuary of one of our 43 beautifully furnished rooms to find a custom-made bed, hand-sprung mattress, soft Egyptian cotton bed linen, fluffy towels and robes, monsoon shower or roll top bath. Hotel du Vin Avon Gorge - come mess about on the river.