Hotel Du Vin

Night Manager - Avon Gorge

Competitive Salary
18 Oct 2016
15 Nov 2016
Job Type
Full Time

Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. It’s a commitment to doing the little things brilliantly. We’re justifiably proud of our collection of 16 townhouse and city-centre properties. Each Hotel du Vin has its own character, shaped by the architecture, history and sensitive conversion of the original building. At the heart of each, our bistros serve French classics with a British twist. And thanks to our close relationships with vineyards and winemakers, our cosy, low-lit bars offer many of the world’s finest and best-kept secret wines.

In return you get to work for great brands with like-minded people with an award winning benefit package including:

  • A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
  • A contributory Pension Scheme
  • A Childcare scheme providing tax credits on any childcare you may be paying.
  • Service Charge (department specific) which will be performance driven
  • Free uniform
  • Annual People Awards
  • Amazing People Engagement and Activity Plan
  • Employee assistance scheme to help you navigate through life’s challenges
  • Generous holiday entitlement
  • Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
  • Major high street discounts –helpful when buying things to treat you or others!

Night Manager

Job Description:

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. The Night Managers is responsible for the hotel during the night shift; welcoming our guests to the hotel in a friendly and helpful manner, ensuring that the nights team keep public areas immaculate. Assisting assist guests with their luggage, be a point of contact for our guests and other responsibilities to ensure all requirements are met during our guests stay. You will manage a team of night porters who direct all telephone enquiries and provide room service during the night shift. You will be organized, an excellent communicator, a hands-on manager who has excellent attention to detail. Experience of working in a front office department of a similar quality hotel is required and previous experience of working with Fidelio / Opera is beneficial. Night Managers must have passion for hospitality and deliver service with a smile at all times – wherever the moon is!

A brewery for 300 years, we've re-incarnated this cluster of historic listed buildings to create one of the most striking hotels in Avon Gorge. Enhancing its charming, original period detail... exposed beams and brickwork... while adding our own contemporary sparkle. Take a leisurely lunch al fresco in the central courtyard or sample some hearty, seasonal dishes in our trademark bistro. Enjoy a glass of the finest fizz in the light and airy Champagne bar or your favourite tipple at the pewter topped bar, with over 600 wines to sample in the wine cellar. Visit our cosy cigar Bothy or relax on our comfy sofas for a nightcap under low beams in the Snug. You can even celebrate a private party, family celebration or wedding in a unique function room at Hotel du Vin Avon Gorge. Then escape to the sanctuary of one of our 43 beautifully furnished rooms to find a custom-made bed, hand-sprung mattress, soft Egyptian cotton bed linen, fluffy towels and robes, monsoon shower or roll top bath. Hotel du Vin Avon Gorge - come mess about on the river.