Virgin Active

Reception Beyond Movement (The Strand, London) - London

Greater London, England
£7.62 per hour + excellent benefits
14 Oct 2016
11 Nov 2016
Job Type
Full Time

Are you Fit for Virgin Active..?

It is an exciting time for us as we launch a new offering in the form of our physiotherapy within our clubs; Beyond Movement!

Are you personable & engaging with the ability to multi-task and offer a heartfelt service?

We’re looking for Receptionists to be the welcoming face & engaging voice of our Beyond Movement physiotherapy centre within our Virgin Active Health Club. You will be responsible for assisting with enquiries, booking treatments & several other duties to support the smooth running of our new offering.

Your job:

  • Offering ‘heartfelt service’ to all clients & those enquiring about our physiotherapy offering within Beyond Movement

  • Offering advice, answering questions, taking bookings & payments for a variety of services

  • Deal with any feedback, take ownership of the situation and escalate the issue where necessary

  • Opening and closing duties of the department, health & safety checks, and security of stock and cash handling are dealt with appropriately.

    Your commitment:

    This role is full time, working 40 hours per week. Flexibility is required to meet the needs of the business; specific shift patterns include 'earlies' (6am starts), 'lates' (10.30pm closes) and weekends (8.30am starts/5.30pm closes).

    What we can’t live without:
    To be successful, you’ll need to be smart in appearance and the finest ambassador for Virgin Active at all times too. And, underneath your well-groomed exterior should be an empathetic nature and the charisma to create an effortless rapport in every interaction

    To be successful as a Receptionist, you’ll have:

  • Experience in a customer facing environment

  • Exceptional communication & organisational skills

  • A genuine desire to provide amazing service & work with people

  • The ability to remain calm under pressure.

  • Strong admin and computer skills, with the confidence to learn new systems & databases quickly.

    The Perks:
    Why not master your trade in a diverse and fun environment, we’ll support you in this great new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

  • Flexible working hours; have a life outside of work!

  • Competitive industry pay

  • Look the part; we’ll provide you with uniform

  • Complimentary health club membership for you and a buddy

  • Discount on loads of Virgin products and services

  • 30 days holiday (pro rata) including bank holidays

  • Bonus birthday day off - an extra day off to celebrate your birthday however you see fit!