Juice Hospitality

Head Waiter/Waitress - New Milton

Location
New Milton, Hampshire
Salary
£21,700 per annum
Posted
13 Oct 2016
Closes
10 Nov 2016
Ref
SS-1989
Contact
Sarah Dinnage
Job Type
Full Time

Juice Hospitality are recruiting for an experienced Head Waiter or Head Waitress to join an award winning luxury hotel in Hampshire.

Location: New Milton, Hampshire

Salary: £21,700 per annum

This role will involve supervising a team who are responsible for serving guests in a prestigious 3 AA rosette restaurant. You could find yourself delivering freshly based croissants to guest suites for breakfast, serving delicious afternoon tea or working in the fine dining restaurant in the evening.

Responsibilities:

  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
  • To be fully conversant with every dish served in the Restaurant and to provide explanations as requested.
  • To communicate with other Restaurant staff and departments.
  • To assist the Restaurant Manager and his Assistants in keeping the morale of the Team up through social and educational events.
  • To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
  • To assist with mise en place through distribution of tasks and to ensure the monitoring and completion of tasks is done properly and in time allocated.
  • To take responsibility for service in the area of the Restaurant under your responsibility during your shift.
  • To assist the Restaurant Manager and his Assistants in the preparation and presentation of training programmes, briefings and SOP's.
  • To report, monitor or handle small disciplinary matters.
  • To be aware and promote all services offered in the Hotel.
  • To ensure that all guest wishes are met so far as is reasonably possible.
  • To ensure that all staff call guests by their correct name and title.
  • To assist with the Restaurant administration as allocated at twice monthly Management meetings.
  • To welcome, sit and take food orders from guests in the Lounge or Restaurant.
  • To ensure that service is at all times performed in a professional manner following standards set.
  • To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
  • To collate information and feedback while attending all staff briefings before each service.
  • To obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and his Assistants.
  • To ensure overall responsibility of the running of your station, private function or room service.
  • To assist in preparation, presentation and recording of trainings sessions.
  • To maintain good communication between Kitchen/Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements.
  • To ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness.

Similar experience within a 4* or 5* hotel or venue is essential. This fantastic role offers an exceptional progression path, a generous basic salary, service charge payment and local staff accommodation if required.

Please apply to Juice Hospitality today with your up-to-date current CV and one of our Recruitment Managers will contact you to discuss the role in more detail.