Front of House Team Player - Cold Harbour, Wiltshire

13 Oct 2016
10 Nov 2016
Job Type
Full Time

Position Summary

Interact with customers, take food and drink orders and deliver fantastic customer service.

Key Responsibilities

  • Promote friendly, efficient and effective relationships with all customers and team members
  • Approach all work responsibilities with a positive and proactive nature
  • Take food and drink orders and deliver these to our guests with fantastic customer service
  • Responsible for the payment and accurate charging of all orders taken
  • Carry out open and close-down procedures of the bar at specific times
  • Ensure bar stock levels are monitored and rotated
  • Maintain high standards of cleanliness at the bar and in the customer area
  • Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
  • Drive sales by up-selling at every opportunity.
  • Carry out any reasonable request that may be made by the House Manager and any other member of the management team.

Essential Qualities

  • Honesty and reliability
  • Fantastic people and social skills
  • Proactive and self-motivated
  • Love your job - demonstrate a positive attitude all day every day
  • Ability to follow company procedures and deliver high standards
  • Competent numerical & cash handling skills
  • Flexible and adaptable to perform any other duties as required
  • Ability to work a variety of shifts including weekends, days, afternoons and evenings

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