The Langham, London

Host/ess - The Langham, London

Central London
Competitive Salary
12 Oct 2016
20 Oct 2016
Job Type
Full Time


The Langham, London is currently looking to recruit a Host/ess in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago, an indulgence that lives on today as Tiffin at The Langham.  All day light dining is served with timeless elegance and as the work day becomes evening time, the change of day can be celebrated with your choice of your favourite fizz from an extensive Champagne list and served in a striking bespoke coupe glass.

As a Host/ess in Palm Court, your main role will be to:

  • provide a warm welcome and engage with all guests
  • deliver service according to the Forbes' standards
  • ensure that all guests are met and seated at the lounge in a timely and efficient manner
  • ensure the Host/ess desk is set for service everyday
  • process accurate billing for guests
  • provide guests with full information of the offering in Palm Court
  • take accurate reservations for Palm Court

The Langham, London offers a wide range of benefits which will include:

  • uniform and meals on duty
  • annual holidays of 4 weeks plus bank holidays
  • life insurance of twice the annual salary
  • season ticket loan
  • complimentary and discounted accommodation across Langham Hospitality Group
  • company pension plan
  • learning and development opportunities
  • eye care vouchers
  • colleague recognition system
  • discounts on food & beverage and Chuan Spa treatments/products
  • bespoke discount and reward schemes
  • Employee Assistance Programme that is free to use
  • many other exciting benefits are offered

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.


The ideal Palm Court Host/ess will have:

  • warm, confident and welcoming personality
  • excellent interpersonal skills, engaging with our guests
  • ability to manage and prioritise
  • ability to multi-task and assist on the floor when necessary
  • have working knowledge of Micros/Open Table
  • carry out administrative tasks when the need arises