COREcruitment

Shop Manager - London

Recruiter
Location
London
Salary
£20,000 - £24,000 per year + bonus
Posted
12 Oct 2016
Closes
09 Nov 2016
Ref
MK197650
Contact
Marta Kochanowska
Job Type
Full Time

SHOP MANAGER - Funky Independent Coffee Shop

Location: London

Salary: £20,000 - £24,000 per annum plus bonus

IT’S PERFECT JOB FOR CURRENT ASSISTANT MANAGER COMING FROM BRANDED BACKGROUNDS OR EXISTING STORE MANAGER

Roles and Responsibilities:

  • Responsible for driving shop turnover and ensuring other KPI targets are met
  • Recruitment and induction of new team members
  • Rota planning
  • Responsible for the ongoing training and development of new and existing Yumchaa team members through on the job training and regular reviews and feedback
  • Ensure all staff understand and uphold Yumchaa company policy. Addressing any breaches of company policy in accordance with the company disciplinary procedure.
  • Product ordering to ensure full availability and minimise wastage
  • Addressing staff personal and welfare concerns
  • Ensure all team members deliver exceptional customer service every day
  • Ensuring shop trading law compliance
  • Management of shop cash procedure

Desired Skills:

  • Sales and target driven
  • Natural leader, excellent communication skills
  • Strong organisational skills
  • Self-starter – proactively seeks to develop and improve the business every day
  • Customer service orientated
  • Fluent English
  • Boundless energy!

Desired Experience:

  • Minimum of 2 years management experience in a hospitality role, preferably in a coffee shop environment
  • Experience of recruiting, training and developing customer service orientated teams
  • Proven track record of meeting and exceeding challenging targets
  • History of improving customer service in a fast paced hospitality environment