stadium MK

Safety Steward - Milton Keynes

Milton Keynes, Buckinghamshire
£7.20 per hour
11 Oct 2016
12 Nov 2016
Job Type
Full Time

Safety Steward - Stadium MK

Department: Safety & Security Team

Reporting to: Safety and Security Manager

Salary: £7.20 per hour

Contract:  Permanent

Hours:  Non-contractual

Overall Objective: Managing customers and incidents during events at stadiummk.


Person Specification

Main Objectives

  • Control entry/ exit and movement of people at events
  • Monitor spectators and deal with crowd problems (including managing conflict)
  • Support the work of the safety and security team and stadiummk
  • Deal with incidents and emergencies

Summary of Duties

  • Provide excellent customer service
  • To monitor for breaches of Ground Regulations and unacceptable behavior and provide an appropriate response, or alert a supervisor
  • Provide assistance and responses to customers inside and outside the stadiummk buildings
  • Take responsibility for reporting any incidents which could affect the safety of customers at stadiummk
  • Provide verbal and written reports when required, including to the police and other agencies
  • This role involves walking, standing, bending and climbing stairs.It may also involve lifting and carrying heavy items.


  • Ability to work on own initiative and as part of a team, be motivated and committed to the role
  • Calm and efficient and be able to work under pressure
  • Have a polite and courteous manner
  • Be able to adapt to different and changing situations
  • Be flexible to work in different locations and roles within stadiummk
  • Be of smart appearance and personal hygiene with good communication skills
  • Help to manage conflict, demonstrate confidence to challenge people, when necessary , to comply with safety rules or to moderate languageor behavior
  • Be able to remain stationary for prolonged periods, either standing or seated, climb and descend stairs
  • Be willing to undertake and complete level 2 NVQ Certificate in Spectator Safety
  • Ability to read a number plate at 20 meters (DVLA standard) with the aid of glasses or contact lenses if worn
  • Basic numeracy and literacy skills


  • Be able to undertake lifting and carrying of heavy items e.g. customers in need of assistance
  • Previous experience of working within the event management industry

Reference:  S0217

Closing Date: 12th November