Reservations Manager - London
Reservations Manager at Tramshed Shoreditch – A Mark Hix Restaurant
We are currently looking for an experienced Reservations Manager to join our dynamic team at Tramshed, Mark’s Hix’s restaurant in Shoreditch.
Set in the famous grade-2 listed building on Rivington Street, with Damian’s Hirst ‘Cock ‘n’ Bull’ installation overlooking the restaurant, the concept is brilliantly simple: starters to share and either whole roast chicken or steak to follow. The right person will be a team player with natural hospitality and leadership skills.
As the first point of contact for the restaurant both face to face and by telephone or email, the right Reservations Manager will have impeccable customer service skills, balanced with an informal approach and charming personality.
Multi-tasking is a must in what is frequently a fast-paced environment and the ability to inspire, enthuse and educate your team goes without saying. It is a demanding role in a 200+ cover restaurant so at least two years' experience in a similar role is essential.
You should be fluent in English, passionate about food, art and have a working knowledge of the Open Table reservations system.
In return for your hard work, we are offering a competitive salary and staff benefits to include: • up to 50% staff discount across all HIX restaurants • 28 days holiday rising by 1 day per year to 33 days • Staff food (AM & PM) • Bike-to-work scheme • Childcare vouchers • £750 referral bonus
This is a great opportunity to work with one of Britain’s leading chefs and restaurateurs as part of a growing business. If you are a Reservations Manager with a love of food, drink, art and above all service, this could be the opportunity for you!