The Hotel Collection

Conference Porter - Harrogate

Harrogate, North Yorkshire
£6.95 - £7.20 per hour
11 Oct 2016
07 Nov 2016
Job Type
Full Time

The Majestic Hotel, Harrogate​

What is the job all about?

  • Responsible for working to the highest standards, ensuring an efficient service to all guests.
  • Having a 'can do' attitude
  • Provide outstanding customer care at all times.
  • Ensure all meeting rooms are set up and refreshed to a standard in a timely manner
  • Ensure compliance of brand standards
  • Maintaining all equipment meeting the course organiser's requirements
  • Ensure the Conference & Banqueting areas are kept clean and tidy
  • Ensure Refreshment breaks are served at the correct times
  • Welcome guests in a polite and friendly manner
  • Maintain a high level of hotel and product knowledge at all times.
  • Knowledge of menu content, menu changes, and promotional activities
  • Manage guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware

An impressive 19th century hotel situated the heart of the spa town of Harrogate, adjacent to the Harrogate International Centre and a short stroll from the famous Betty's Tea Rooms and Montpellier Gardens.

Set in 12 acres of award-winning landscaped gardens, The Majestic Hotel is charming and elegant, exudes sophistication and basks in its Victorian heritage offering a traditional setting for a relaxed stay.

A Victorian landmark, it is the perfect location for holidays and breaks in Harrogate and North Yorkshire.

This Harrogate hotel boasts 170 spacious bedrooms.

A fantastic opportunity to join the team at the Majestic. We offer 20 days paid holiday plus 8 bank holidays, complimentary membership for our leisure club, 20 % off treatments and products in our beauty treatment rooms, discounted accommodation rates.

We also have access to some excellent training sources. Plus uniform, free car parking and a meal on duty.

Being part of something special