Membership Sales Manager - St Albans

St Albans
£16,000 - £18,000 per year
07 Oct 2016
04 Nov 2016
David Allen
Job Type
Full Time

Membership sales Manager – Leisure– St Albans -£16,000 - £18,000 +

Job Membership Sales Manager

Salary £16,000 - £18,000

Location St Albans

To sell a range of memberships to suit all sectors. To retain existing members by providing excellent customer service. To achieve/exceed budgeted membership sales targets and associated sales lines. Responsible for developing and implementing monthly sales plans with the objective of achieving targeted membership sales numbers.


• Telephone prospective enquiries in accordance with the Minimum Performance Criteria    (MPC) levels in order to reach monthly sales goals.

• Convert a targeted percentage of all outbound telephone calls to appointments and subsequent appointments to new members.

• Conduct tours with prospective members and sell facilities of the Club, ensuring appropriate follow up activity where necessary.

• Follow up Web / Email enquiries within 48 hours.

• Drive the sales process for corporate memberships.

• Responsible for sourcing new leads through regular outreach initiatives 

• Develop and implement a sales plan which will maximise central sales/marketing support and generate sufficient new contacts in the local marketplace in order to achieve targeted sales / income.

• Work closely with the club operations teams to implement local and centrally driven marketing campaigns in order to sell new memberships, reduce membership attrition and drive joiners from referrals..

• Implement, monitor and drive retention strategies, e.g. new member events, club nights, away days and after sales care.

• Maintain a full operating knowledge of the Club’s membership systems, including joining fees, subscriptions, direct debits, cancellation policy, Club services and rules.

• Manage computerised membership system, and provide accurate statistical information as required.

• Proactive database management of customer records on CRM.

• Comply with the provision of the Company’s Health, Safety and Fire policies and procedures.

Interested? Email your CV now to 

To view other great opportunities please check out our website at or call us on 0207 790 2666 COREcruitment operate one of the best referral schemes in the industry - know anyone looking for a new challenge? Email

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