Alexander Hotels

Hotel Receptionist - Rowhill Grange, Kent

Wilmington, Dartford
£14,500 per annum (37.5hr week)
19 Oct 2016
16 Nov 2016
Job Type
Full Time


From the time a guest enters the hotel and spa to the time they pay their bill and leave you will be an important part of the guests experience. Your actions will determine the guests satisfaction levels and the extent to which they get the most out of their stay.You will also be key in providing internal departments with information so that they to can perform to achieve excellence. 


  • 5 days 37.5 hr week including weekend shifts. A mixture of early (7.30am start) and late (10pm finish) shifts
  • Welcoming arrival guests
  • Guest check-in and rooming
  • Enquiry handling - both in person and on the telephone
  • Posting of charges and guest billing
  • Taking bedroom reservations
  • Producing daily Activity Report for all internal departments
  • Upselling facilities and rooms
  • Organising porter service where needed
  • Balancing the shift and completing 'end of day' procedures


  • Excellent standard of personal appearance
  • Excellent communicator in person and on the telephone
  • Warm and friendly disposition
  • Genuine desire to serve our guests
  • Organised and good attention to detail
  • Accurate data entry and computer work


£14,500 per annum (37.5hr week)

  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

Following completion of the company's 3 month probationary period access to a range of company benefits including:

  • Discounted hotel accommodation for yourself and your family at all hotels
  • Discounted hair treatments at our two Utopia Spas
  • Discount off all food & beverage at all hotels
  • Discount of individual treatments booked in our two Utopia Spas
  • Discount on retail products in our two Utopia Spas

Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday   

Apply for Hotel Receptionist - Rowhill Grange, Kent

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Leisurejobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.