Deputy General Manager - Malmaison, Cheltenham

Cheltenham, Gloucestershire
Competitive Salary
18 Oct 2016
15 Nov 2016
Job Type
Full Time

MALMAISON - Cheltenham

The clue to Malmaison’s distinctive character is our passion for creating memories in an aspirational lifestyle brand.

Malmaison is flirty, sexy and sophisticated. Inviting and seductive. Our customers feel special. They’re all celebrities in our eyes, and deserve VIP treatment.

Our locations also make us very different from other UK hotels. Guests might find themselves checking into a converted church, a former prison, a hospital, or even a Royal Mail sorting office.

Each hotel is a unique transformation, designed with a bold, adventurous vision of luxurious hospitality

Deputy General Manager:

In this role you’re a real organiser, who loves leading and motivating your team. As Deputy General Manager your role involves taking responsibility for ensuring the smooth running of the day to day operations of the hotel. You will also be required to work closely with all department managers in people management, finance and budgeting, sales and revenue management. You will be required to manage the hotel in the absence of the General Manager. You will be expected to ensure that our guests receive amazing hospitality at all times, that all staff are able to deliver service exceeding guest expectations and enhancing the guest journey at every opportunity. You will have previous experience in management with a sound knowledge of food and drink in a similar sized property. Deputy General Managers must have excellent communication skills, be a team player and enjoy a hands-on role. You must have passion for hospitality and deliver service with a smile.

In return you get to work for great brands with like minded people with an award winning benefit package including:

  • A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
  • A contributory Pension Scheme
  • A Childcare scheme providing tax credits on any childcare you may be paying.
  • Service Charge (department specific) which will be performance driven
  • Free uniform
  • Annual People Awards
  • Amazing People Engagement and Activity Plan
  • Employee assistance scheme to help you navigate through life’s challenges
  • Generous holiday entitlement
  • Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting location

The majestic white building looks right at home just around the corner from the serene Montpellier Gardens, with the restaurant boasting a glass conservatory 'Garden Room' and beautiful terrace. Although it rests in the very heart of Cheltenham, you'll instantly feel the calm and privacy of this sensitively-converted but utterly modern villa and surrounding grounds.Full of little touches and interesting nooks, our new hotel is full of charm and character, presenting Malmaison's famous menus, cocktails and spirits in a unique ambience in a new and exciting light. But underneath the charm and calm bubbles a restrained energy, with a modern fitness room, minimal bedrooms with free wifi and smart technology and interesting meeting rooms to mix your pleasure with a little business.