General Manager - Hotel du Vin, Cheltenham
Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. It’s a commitment to doing the little things brilliantly. We’re justifiably proud of our collection of 16 townhouse and city-centre properties. Each Hotel du Vin has its own character, shaped by the architecture, history and sensitive conversion of the original building. At the heart of each, our bistros serve French classics with a British twist. And thanks to our close relationships with vineyards and winemakers, our cosy, low-lit bars offer many of the world’s finest and best-kept secret wines.
In return you get to work for great brands with like minded people with an award winning benefit package including:
- A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
- A contributory Pension Scheme
- A Childcare scheme providing tax credits on any childcare you may be paying.
- Service Charge (department specific) which will be performance driven
- Free uniform
- Annual People Awards
- Amazing People Engagement and Activity Plan
- Employee assistance scheme to help you navigate through life’s challenges
- Generous holiday entitlement
- Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
- Major high street discounts –helpful when buying things to treat you or others!
In this role you’re a real organiser, who loves leading and motivating your team. A General Manager is to drive the brand strategy in all elements of the business and set us aside as a preferred employer and destination to stay, eat and drink through consistency and difference. The role involves taking responsibility for ensuring the smooth running of the day to day operations of the hotel. You will also be required to work closely with all department managers in people management, finance and budgeting, sales and revenue management. You will be expected to ensure that our guests receive amazing hospitality at all times, that all staff are able to deliver service exceeding guest expectations and enhancing the guest journey at every opportunity. General Manager’s need to have had previous experience in management with a sound knowledge of food and drink in a similar sized property and must have excellent communication skills, be a team player and enjoy a hands-on role. You must have passion for hospitality and deliver service with a smile.
Sink into soft leather for an aperitif or nightcap. Discover a world of fine wines in the Laroche wine tasting room, or sip your favourite in the bar with friends. Tuck into lovingly prepared seasonal fair in our trademark Bistro, or dine al fresco. Enjoy a private dinner, party, wedding or civil ceremony in one of our quirky function rooms. Select a cigar from the humidor and retreat to our snug cigar shack. Or why not head to Health du Vin for a soothing spa treatment? And, when you're ready for sleep, bid goodnight and glide up to one of our 49 distinctive bedrooms. Each welcomes you with a huge hand-sprung mattress, delightfully soft Egyptian cotton bed linen, and a deep roll top bath or monsoon shower. So rest assured, when you join us our Cheltenham hotel for a mid or weekend break, business meeting or special occasion, you'll be treated like, well, royalty.