Stonegate Pub Company

Deputy Manager - Chester

5 days left

Chester, Cheshire
Up to £25,000 UKP per year
29 Sep 2016
27 Oct 2016
Jane Webster
Job Type
Full Time

Assistant Manager, Deputy General Manager or Deputy Manager - Whatever you call yourself there's one thing for sure... We need you to be able to lead from the front on every shift. Being the key support to the General Manager means that you need to be there for your team and guests at all times.

Steadying the ship, making sure all is fine, the team are clear on what needs to be done whilst having fun and ultimately your guests are having a great time. Big smiles, engaging personality and a genuine, authentic way about you to keep everyone happy - this role is guaranteed to be challenging each and every day and never, ever dull! And if you are hungry for success our Accelerator programme ensures our best Deputy Managers get the development they need to take on their first General Manager position.

As a Deputy Manager, you will need to be able to demonstrate passion and energy to deputise in the absence of the General Manager and lead the team. Main responsibilities include,

Conduct appraisals and produce development plans for team leader and team members; develop team members to team leader position
Assist the general manager to train, coach mentor and motivate team members
In the general managers absence, attend area meetings and feedback any relevant information to the management team and team members
Deal with team member performance issues and escalate where appropriate
Hold pre-session briefings as and when appropriate
Take responsibility for own training
Have knowledge and understanding of competitor activity and assist with implementing and driving promotions
Understand the pub’s budget and manage expenditure accordingly
Demonstrate good understanding of the P&L
Lead by example to ensure that the highest possible levels of customer service are delivered by the team at all times
Service and standards are implemented and adhered to by team.

In return, we can offer you a competitive Deputy Manager package with an uncapped bonus scheme, an award winning development programme along with some great incentives. You will also get 25% discount for you and your entire party in all our bars and venues and access to our Stonegate discount scheme that gives you money off hundreds and brands and services.