Electronic Gaming (Slots) Host - Grosvenor Casino Edinburgh (The Maybury)
A fantastic opportunity has arisen to work in a FUN, SOCIAL, FLEXIBLE, EXCITING and ENTERTAINING environment, with real development opportunities, with Grosvenor Casinos.
With great gaming, friendly staff, fully branded menu, a late night bar, large screen TVs; we offer our Customers everything they need for an incredible night out. We would like enthusiastic people to join our team, dedicated to our mission to excite and entertain customers from all walks of life.
The Grosvenor Casino Edinburgh, long-known as The Maybury, is situated in an original Art Deco building, and is looking for an Electronic Gaming (Slots & Roulette) host.
The role holder will be accountable for:
• Ensuring all customers & particularly electronic gaming customers receive excellent customer service, helping to facilitate their play, thus ensuring profitable admissions, supported by pre-approved promotions
• Assisting other departments, including Food & Beverage to deliver exceptional service at all times
• Following Grosvenor’s Brand Standards policy
• Adhere to the compliance & security aspects of electronic gaming
Some experience of customer service in a Hospitality/Food & Beverage environment would be an advantage but not essential as full training will be provided.
Working with us is all about helping to excite and entertain people from all walks of life, we’re serious about bringing fun to our customers - so we look for team spirits who can help us create a special experience for the many different types of customer who come to us for a great night out.
If you would like to join our team but have no experience this is an exciting opportunity to receive full training with one of the UKs leading Casino operators.
Confidence, a friendly personality and enthusiasm are essential. Also, we offer our customers a 24 hour service and as such our teams work a variety of shift patterns, please bear this in mind when considering your application.
So why join our team??
Not only is it a fun place to work with great training and excellent career opportunities, there are a lot of great benefits of being part of our team. This includes discounted shopping on many High Street stores like Debenhams, Tescos, Iceland, Ikea, B&Q!! Discounts on many popular restaurants, holidays, insurance, to name but a few! If you would like to know more, then apply to join our team, what is stopping you???
Applicants must be at least 18 years old - Various hours and contracts will be available
We reserve the right to close this vacancy early subject to the number of applicants received.
Grosvenor Casinos – more than just live Casino
One amazing venue, one great night out Grosvenor Casinos are more than just a great place to enjoy live casino games. With stylish bars and restaurants and fantastic entertainment we are the perfect day and night leisure destination. It is the mission of our Teams to focus on being the best at what we do and provide our customers with unrivalled entertainment experiences.
Part of the Rank Group, Grosvenor Casinos is a leading casino operator in the UK with over 50 casinos and over 45 years’ experience in the gaming industry it is one of the most trusted names in leisure and entertainment.
Working for us…
An amazing team where everyone counts, more than just great venues, our clubs are extraordinary places to work. You'll find the environment welcoming, vibrant and alive - built around many different people, with many different skills. So whether your role is in Gaming or Hospitality, front of house or back of house, full time or part time, you'll enjoy being part of a team that is dedicated to giving all of our customers an experience to remember. As well as fun and flexibility we also offer opportunities to diversify and grow your career, with a focus on development and progression the majority of our Managers began their journey with us as Team Members. Whether you have experience of working in a Casino or not, we could have the role for you, your personality, your experience – playing your valued part in a business that’s enjoyed over 45 years of success.
Due to the expected high volume of applicants we are unable to reply to all applications. If you have not been contacted within 14 days your application has been unsuccessful on this occasion.