Receptionist - Malmaison, London

£18,000 per annum
25 Oct 2016
22 Nov 2016
Job Type
Full Time

From our iconic buildings to the iconic dishes on our Brasserie menu, we dare to be different from other UK hotels. Our 12 exciting city centre hotels put our guests at the heart of the action, whether they're visiting for business or pleasure.

Malmaison is here to cater for those who demand something different. People who are looking for a stylish stay, daring dining or an impressive events venue. Depending on which Malmaison you choose, you may check in to a converted castle prison, hospital or even a royal mail sorting office. But the difference doesn't stop there. Each location is designed with flair and imagination, with sumptuous accommodation and daring touches around every corner.

And our team's unbridled passion for big events has made Malmaison one of the most popular choices for UK wedding venues.

Malmaison's 12 UK boutique hotels dare to be different.

Malmaison are one of Europe's leading hotel brands gaining a reputation for being at the cutting edge of hospitality today. We have always believed in delivering hospitality in a different way. We select our people from all walks of life but with one common thread, a desire to succeed in life through hard work, loyalty, enthusiasm and respect for their colleagues. We are growing in size and are in the search for the best talented people on the market, if you have these attributes and they are in your heart then we would love to hear from you.


  • You will be required to check in and out our guests ensuring that all requirements are met during their stay.
  • You will be expected to be a point of contact for our guests should they have any queries, answering the telephone and providing assistance.
  • You must be able to provide amazing hospitality for our guests and be a part of the guest experience.
  • Receptionists must be passionate about hospitality and delivering amazing service to our guests.
  • Experience in a similar quality hotel is beneficial but not necessary; however, service with a smile and personality is a must.

We are offering a competitive salary per annum /per hour and an award winning benefit package including -

  • Range of flexible benefits including life insurance.
  • A contributory pension scheme.
  • Childcare scheme.
  • Employee assistance scheme.
  • 31 days holiday per annum.
  • Company discounts including staff rates and major high street discounts.

We also offer award winning training and development programmes for those who would like to take a step up the career ladder. We are a company continually evolving, developing and growing. A company full of opportunities.

When you want to be looked after properly, where better than in a nurses home? Of course, Matron moved on long ago, and at today's Malmaison London, there isn't a hospital corner in sight. Instead, London Mal has been stunningly converted into the finest boutique hotel in London, right on the edge of trendy Clerkenwell. You'll find the most creative cocktails in the capital waiting for you at MALBAR and the most cosmopolitan food in town at Mal Brasserie. That's before you make your way to the hippest suites in the square mile, or one of the coolest rooms in the smoke. The Malmaison London? What a capital idea!