Hotel Du Vin

Assistant Reception Manager (MAT Cover) - Hotel du Vin, Glasgow

£19,000 per annum
18 Oct 2016
15 Nov 2016
Job Type
Contract, Full Time

Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. It’s a commitment to doing the little things brilliantly. We’re justifiably proud of our collection of 16 townhouse and city-centre properties. Each Hotel du Vin has its own character, shaped by the architecture, history and sensitive conversion of the original building. At the heart of each, our bistros serve French classics with a British twist. And thanks to our close relationships with vineyards and winemakers, our cosy, low-lit bars offer many of the world’s finest and best-kept secret wines.

In return you get to work for great brands with like-minded people with an award winning benefit package including:

  • A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
  • A contributory Pension Scheme
  • A Childcare scheme providing tax credits on any childcare you may be paying.
  • Service Charge (department specific) which will be performance driven
  • Free uniform
  • Annual People Awards
  • Amazing People Engagement and Activity Plan
  • Employee assistance scheme to help you navigate through life’s challenges
  • Generous holiday entitlement
  • Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
  • Major high street discounts –helpful when buying things to treat you or others!

Assistant Reception Manager

Job Description:

A warm Reception every time…. As the Assistant Reception Manager you will be assisting the Reception Manager to take responsibility for the management of the Front Office team and ensure that all front office procedures are delivered with personality. You will be required to ensure that all guest expectations are met throughout their stay including welcoming all guests to the hotel in a friendly and helpful manner. You will assist with the management of a team of receptionists ensuring that all standards are met with attention to detail, creating memories of an experience that the guest will never forget. You will be passionate about hospitality. You will be organised, a good communicator, a hands on manager who has excellent attention to detail. Experience in a front office team of a similar quality hotel is required and previous experience of working with Fidelio / Opera is beneficial. Assistant Reception Managers must have passion for hospitality and deliver service with a smile. This position is a fantastic opportunity to develop to Reception Manager level.

This iconic Glasgow hotel is set in a tree-lined Victorian terrace in the fashionable West End and only 30 minutes from Loch Lomond. Hotel du Vin Glasgow at One Devonshire Gardens is a luxury boutique hotel with that little bit more. The most famous of Glasgow's hotels has an enviable reputation for service and style, with 49 stunning bedrooms and suites, bistro, bar, cigar shack and whisky room. There is only One Devonshire Gardens for escapes, weddings, dining and luxury. The city of culture and style offers an array of museums and fabulous stylish shopping whilst enjoying the true Scottish hospitality of One Devonshire Gardens.