Sales and Membership Advisor
20 hours per week
Monday - Wednesday 9.30-1.30pm
Thursday & Friday 4pm-8pm
Saturday 10am - 2pm (worked every 3 weeks, with Friday off when working on a Saturday)
We have an exciting opportunity to become a Sales and Membership Advisor. You will create and handle sales enquiries; conduct tours of the facilities for potential members; close membership sales and follow up with potential members throughout the process; achieve membership sales figures through promotions, and the implementation of marketing plans and sales procedures; ensure that all members have a good experience within the Centre, and address any complaints that may arise.
It is essential to have a good understanding of the Health and Fitness/Leisure Industry; knowledge of high quality customer care; experience of providing services to the public; experience using a range of computer software; the ability to work well within a team; to develop and maintain positive working relationships; and the ability to provide a range of activities meeting the needs of diverse groups. It would be beneficial for applicants to have or be working towards a Level 2 Sales or Fitness Instructor qualification; have knowledge of the YMCA and its services; and some experience working in sales.
This position would also suit someone with a Fitness Instructor background looking to move into Sales and Membership.
- Free use of the health and fitness facilities
- Staff discount in restaurants
- Staff training and workshops
Closing date: Midday on Monday 10 October 2016
This role is subject to safeguarding checks including a DBS check in line with YMCA LSW procedures.
YMCA London South West is a Christian organisation and as an employee, you will be required to respect its ethos and uphold its values.