Shops Team Leader - Toybox - Butlins Skegness

4 days left

PE25 1NJ
21 Sep 2016
05 Oct 2016
Job Type
Full Time

Toybox is our on resort toy shop, stocking a wide range of toys from character toys to a simple football. We are looking for a team leader who can lead by example. You will be responsible for delivering a professional shopping experience with seamless service whilst maintaining a sense of theatre and fun our guests expect from a holiday at Butlin's.

The purpose of the role:

  • As a role model, lead and motivate your team to ensure exceptional customer service is delivered at all times
  • Have a proactive approach to sales and service, providing on the job coaching to help your team to provide a fast, friendly and efficient standard of service
  • Set high standards in team performance, leading by example to ensure that every opportunity to up sell is achieved
  • Manage and develop the first impression of the venue and maintain a pristine environment in which the guest and team can enjoy
  • Ensure high standards of personal hygiene and appearance of the team are maintained
  • Cash and stock control within the venue to maximise the venue profits
  • Full understanding of profit and loss

We are looking for someone with:

  • The ability to deliver exceptional service in a retail environment
  • The ability to lead from the front and listens to all team members
  • An ability to contribute to the development of venue standards with specific emphasis on team ownership and development
  • Previous cash handling experience
  • Effective communication and inter-personal skills
  • The ability to work using your own initiative and make decisions

The benefits of working with us:

  • Free use of many of the resort facilities and discounts off our food and retail outlets
  • Subsidised nursery facilities available on resort
  • Discounted Bourne Leisure holidays for you, your family and friends
  • Reward and recognition schemes including long service and team member of the month
  • Externally recognised qualifications to give you the opportunity to develop and progress

There is no live in accommodation available with this role.