Alexander Hotels

Spa Receptionist - Rowhill Grange, Kent

7 days left

Location
Rowhill Grange, Kent
Salary
£5,990 (16 hrs per week) + incentive scheme
Posted
20 Sep 2016
Closes
05 Oct 2016
Job Type
Part Time

Spa Receptionist - Part Time  

Scope

Spa Receptionist is required to support our small dedicated team on busy days to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa. Main Duties Main Duties include;

  • Welcoming guests, residents and members to the Utopia Spa
  • Handling telephone enquiries
  • Taking individual treatment bookings
  • Showing guests around the facilities on arrival
  • Liaising with food and beverage departments for guests lunch/tea orders
  • Liaising with therapists and the Spa Manager with reference to clients schedules and last minute booking changes
  • Compiling bills for Spa Guests before departure
  • Computer and manual completion of administration duties
  • Completing the daily balancing/banking for the spa ready for the accounts team
  • Adherence to Mystery Guest Standards criteria throughout the working day

Requirements

  • Excellent personal presentation
  • A genuine interest in Spas and Beauty
  • Computer literate and good attention to detail in admin
  • Previous beauty knowledge a distinct advantage
  • Ability to work shifts including some weekends. Weekday shifts are 07.00 to 15.00 and 1.00 to 21.00, weekend shifts are 08.00 to 16.00 and 11.30 to 19.30

Salary & Benefits £5,990 (16 hrs per week) + incentive scheme

  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniformFollowing completion of the company's 3 month probationary period access to a range of company benefits including:
  • Discounted hotel accommodation for yourself and your family at all hotels
  • Discounted hair treatments at our two Utopia Spas
  • Discount off all food & beverage at all hotels
  • Discount of individual treatments booked in our two Utopia Spas
  • Discount on retail products in our two Utopia Spas
  • Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.

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