Hotel Café Royal

Head Therapist - London

Central London
Competitive salary
22 Sep 2016
20 Oct 2016
Job Type
Full Time

About Us

Offering exceptional hospitality since 1865, Café Royal is an iconic London landmark, now 5 star luxury hotel, showcasing a magnificent blend of elegant heritage and chic contemporary edge. We are a member of the ‘Leading Hotels of the World’ featuring 160 exquisite guestrooms, including 49 suites and 6 signature suites, as well a unique selection of bars, restaurants, event spaces, private members club and the Akasha Holistic Wellbeing Centre.

An urban retreat in the heart of London, Akasha is leading a new concept and holistic approach to wellbeing. The name Akasha reflects a core vision to harmoniously unite the four basic elements of nature; spa/water, gym/fire, yoga/air and organic bar/earth. The combination enables a transformational and balancing experience where body, mind and soul are aligned. Complete with a large lap pool, the gym has the most advanced fitness equipment, including Kinesis machines, a spacious aerobics studio and a private training room. Watsu hydro-experiences are offered, as well as private and public Hammam and signature Akasha treatments. The all-organic lounge and bar area offers a healthy, nourishing assortment of snacks and juices.

Your Role

You will lead and inspire a knowledgeable team of Spa and Wellbeing specialists. With a flexible and adaptive hands-on approach, you will coach and develop your team in the delivery of an unparalleled level of relaxation and wellbeing, from a seamless arrival and departure experience, to extensive one-to-one consultations and promotion of our bespoke in-house range of treatments and products.

As our most senior therapist, you will take ownership of the treatment training and product knowledge training for therapists and receptionists. You will ensure that signature Akasha treatments are carried out to brand standard by preparing comprehensive coaching for new starters, as well as conducting refresher training as required.

You’ll also assist in ensuring our Spa is staged accordingly reflecting ambient and tranquil moods in keeping with Café Royal’s hallmarks of quality design. You will provide advice and guidance to guests on Spa facilities and services, support marketing initiatives and promote membership, overseeing reception and bookings; as well as assist with recruitment and staff scheduling.

Your Profile

  • As a credible and consistent role model, you will have the ability to lead a team of specialised spa therapists with ease. This will be proven by your experience in a similar role within a high end spa environment as well as various UK trade. qualifications in Holistic Therapies, Massage and Beauty
  • You will epitomise the very essence of 21st century hospitality; with a natural flair and elegance for service, and an enthusiasm for providing a luxurious level service that is both confident and calm.
  • You will be passionate about sharing your expertise in spa treatments, wellbeing and exceptional service standards
  • Your grooming should be immaculate and communication skills exceptional, in order to flawlessly connect with guests and colleagues – a fluent level of spoken and written English is essential.
  • Experience in Yoga, Meditation and/or Watsu treatments is advantageous.

Your Benefits

  • On duty meal
  • Weekly dry cleaning allowance
  • Fantastic training & development opportunities
  • Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World’
  • Recognition rewards, employee referral scheme, colleague football team
  • Discounted room rates and F&B, as well as other lifestyle discounts

Ready to join the team?

Please apply by following the 'Apply Now' link below. Please ensure to send a cover letter (outlining your suitability for the vacancy) and a resume that is fully up to date and correct.

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.



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