CATERING MANAGEMENT
Position:	Assistant Meetings and Events Operations Manager - Runnymede Hotel & Spa UK - London - Egham
Location:	Egham - Surrey - South East - United Kingdom
The Runnymede Hotel is a privately owned and managed hotel which consistently delivers big company services and facilities with small company hospitality and attention to detail. The Runnymede's contemporary atmosphere and outstanding facilities have earned itself a place as the UK's largest independent four- star hotel. Set in landscaped gardens on the banks of the river Thames the hotel boasts 180 guestrooms, suites and apartments, a stunning health and fitness spa, meetings and events facilities for up to 300 guests, ample free car parking and a choice of restaurants and bars. Known for its committed approach to its employees; the hotel is recognised as continuing to meet the national standard for effective Investors in People as well as holding a Certificate of Best Employment Practice from the British Hospitality Association. Benefits include: · Full use of the spa & gym . Free meals whilst on duty · Free uniform and uniform dry cleaning · Taxi service for out of hours duty ** · Season Ticket Loans* · Loyalty awards from year one · Loyalty related paid holiday up to 38 days* · Food discounts within all outlets · National retail and travel discounts · Accommodation at a discount for friends and family · External study programme sponsorship* · Award winning training, coaching and development · NHS Dental treatment insurance* · Life assurance cover* · Private health care * · Company sick pay* · Company pension scheme* · Recruit a Friend bonus of up to £250 · Christmas Gifts and Staff Celebrations · Sabbatical and Career Breaks* · Childcare Voucher Scheme · Staff Accommodation** *service related ** subsidised ACCOUNTABILITIES: 1. To ensure guest expectations are met as far as possible through exceptional service, helping to achieve targeted guest satisfaction scores, assisting in action plan and implementation. 2. To minimise overtime and casual labour by effective rostering, in order to reduce wage costs 3. Training and development of Meetings and Events Operations team to maintain and improve standards, leading to an increase in the guest satisfaction scores 4. To monitor all maintenance dockets and cleaning schedules resulting in the physical product being presented at its highest level 5. To hire required equipment considering best of department budget. 6. To oversee the smooth running of the banqueting operation on their shift. 7. Ensure all H&S procedures are being adhered to. 8. To hand over to the next Assistant Meetings and Events Manager at the end of the shift and highlight areas of concern to the Meetings and Events Operations Manager. 9. To always look forward to future business and ensure adequate mis-en-place has been carried out. 10. Conduct a meeting room check at the start of each shift. 11. To regularly communicate with Meetings and Events Guest Services, Kitchen and Meetings and Events Sales. 12. To attend any meetings as requested by the HOD. Job Requirements: PERSON SPECIFICATION Essential: Previous Meetings and Events / C&B experience (Hotel operations) Energetic and enthusiastic Good verbal communication Excellent attention to detail Organisational skills Desirable: 4* background Experience of stock-taking PC literate Personal licence holder Management Position? Yes Entry-Level Position? No Work Permit Needed? Applicants who do not already have legal permission to work in the United Kingdom will not be considered. Job Available: September 2008 Industry Categories : Hotel/Accommodation Position Categories : F&B - Banquets, F&B - Food & Beverage, Food & Beverage
Salary:	ND
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